The deal, in the fewest words that still mean something.
These terms cover using Lingvo. They are written to be read once and understood, which means they say what happens rather than reserving every right imaginable.
On this pageThe agreement
The agreement
By creating an account you agree to these terms. If you are agreeing on behalf of a company, you are confirming you may bind it. If you do not agree, do not create an account — and if you already have one, close it and export your data first.
Your account
You are responsible for what happens under your credentials, so keep them safe.
One account per person. Sharing a login defeats the activity trail your own team relies on.
API tokens carry your access. Treat them like passwords; revoke any you suspect.
If an account is compromised we can end its sign-ins, API tokens and agent connections without waiting for you — see Support actions below.
You must be old enough to enter a contract where you live.
Your content stays yours
You own the keys, strings, translations and glossary terms you put into Lingvo. We claim no rights over them beyond the ones needed to run the service for you: storing them, showing them to your workspace members, and — only when you ask — sending them to the machine-translation provider you chose.
We do not train models on your content and we do not sell it. You can export everything at any time, on any plan, including free.
Acceptable use
Do not use Lingvo to:
Store or distribute content that is illegal where you or we operate.
Break, overload or probe the service, or work around plan limits and rate limits.
Resell access, or run a translation bureau for third parties on a single seat.
Upload content you have no right to upload.
We will contact you before acting on anything ambiguous. We will act first, and explain after, only where waiting would cause real harm — active abuse, a compromised account, or a legal obligation.
What support can do in your workspace
When you ask us about something, a person at Lingvo can do a small, fixed set of things inside your workspace: add machine-translation credits, end a stuck translation run and return the credits it reserved, and re-run one of our own scheduled jobs. Adding credits shows up on your audit page with the reason.
We can also end every sign-in, API token and agent connection belonging to one person, without asking first. We do this when we have reason to think an account is compromised, and the person is emailed as soon as it is done. Nothing is deleted and no workspace access is removed — only the credentials stop working, and signing in again restores everything except API tokens and agent connections, which have to be created again.
We cannot sign in as you, read your password, read an API token, or read a provider key. Those are not policies we could change our minds about; there is no route and no stored value that would make any of them possible.
Plans, seats and credits
Lingvo bills per owner and admin seat. Translators and viewers are free and unlimited, on every plan. Keys, languages and words are unlimited on every plan, including free — we do not meter the thing you came here to store.
Machine translation is the one metered feature. One credit is one string of up to 1,000 characters translated into one language; Claude and OpenAI cost three, because they cost us more. Length multiplies that rate rather than adding to it: a string over 1,000 characters counts as two, so it costs two credits on DeepL, Google, LibreTranslate or MyMemory, and six on Claude or OpenAI. Strings longer than 2,000 characters are not machine-translated at all. A plural is charged once, for its longest form. Credits reset each calendar month and do not roll over. A project using its own provider key spends no credits.
We can also add credits to a workspace at no charge — usually to put back credits a failed run consumed, or after a billing mistake. Added credits behave exactly like the ones your plan includes: they belong to one calendar month and they do not roll over. They can never produce a charge, and a workspace on Free that is given credits is still on Free.
What each plan includes
Free — no charge, 250 credits per seat each month, 1 billable seat, 1 project.
Studio — US$19 per owner seat per month, 5,000 credits per seat each month, unlimited billable seats, unlimited projects.
Team — US$49 per owner seat per month, 20,000 credits per seat each month, unlimited billable seats, unlimited projects.
Free never becomes a bill by surprise
The free plan is a hard cap, not an overage. When the credits run out, machine translation stops until the month turns over. Translating by hand, importing, exporting, QA and the CLI all keep working.
Billing
Paid plans are charged monthly in advance, per billable seat.
Seat changes are pro-rated immediately, both ways: adding an owner or admin mid-month is charged for the rest of that month, and removing one is credited against the next invoice.
Prices are in US dollars and exclude any tax we are required to collect.
Cancel whenever you like — the plan runs to the end of the period you paid for, then stops. We do not refund partial months, and we do not lock your data behind an active subscription.
If a payment fails we will tell you before anything changes.
Availability and support
Lingvo is a small, independent product. It is provided as it is, without a contractual uptime guarantee — saying otherwise would be a promise we could not back with a credit scheme.
What we do commit to: we tell you about incidents rather than hiding them, we do not delete data to save money, and if the service is ever shut down you get at least 90 days' notice and a working export the whole time.
Ending it
An owner can cancel a paid plan at any time, from Settings → Billing → Cancel. The plan runs to the end of the period you paid for, then the workspace returns to Free. Nothing is deleted.
Closing your account is self-service, at Settings → Your account → Close your account. It works out what closing would do before anything happens — which workspaces you are the only owner of, and how many tokens stop working. Nothing is deleted for seven days after you confirm, and one click during those seven days brings it all back. Your translations stay; your name comes off them.
Deleting a workspace is self-service too, for an owner, at Settings → Workspace. Cancel the subscription first: deleting a workspace does not stop a payment, so that page refuses until the plan is ended. Export before either — it needs no plan and no permission from us. Email support@lingvo.dev if you would rather we did any of it for you.
We may suspend or close an account that breaks the acceptable-use section, or that has not paid. Except where the law or active abuse prevents it, we will give you notice and a window to export first.
Liability
To the extent the law allows, Lingvo is not liable for indirect or consequential loss, and our total liability in any 12-month period is limited to what you paid us in that period. Nothing here excludes rights that cannot be excluded — including consumer guarantees under Australian Consumer Law.
Machine translation output is a draft. It is not reviewed by us, it can be wrong, and shipping it unreviewed is your decision — which is exactly why the editor puts a review step in front of it.
Contact
Questions about these terms go to support@lingvo.dev.
Last updated 10 August 2026. Lingvo is operated from Australia and these terms are governed by Australian law. Material changes are announced by email to workspace owners at least 30 days before they take effect.